I have completed about 7 jobs and none of the keys were counted. I have collected a lot of the keys but for no reason they stopped accumulating. What can be done or the issue? Never had any problems with past events.
pixel_player_536530331 Very odd indeed. They're not being counted for the current competition, or they don't appear in your shop total? Or neither? Can only suggest the usual default procedures:-
I’ve tried all of them and it still doesn’t update my total keys. The keys I receive from the whistles show up but not from completed jobs. At this point I’m well over 15 jobs without keys being updated.
Hi guys, same problem with my game also. From yesterday the event keys are not adding at my total anymore. I restart the device, reinstall the game and made an ticket to support. None of them help to fix the bug.
pixel_player_405540467 post your job list
I deleted your other post do need to post in different threads
Iv been informed they are going to look in it as soon as possible
pixel_player_536530331 have same problem.
Are either of you past the 100% completion stage of the Event map? Just wondering as someone in the other thread has the same problem with keys and has already completed the map.
yes. At 100% for European Event. I still can’t collect them.
Yes. Have same problem. Reach 100 % and no event key's. Have done countless job's but no key's.
Same, once i hit 100% no keys are showing up.
Just been told there is a fix out so check for updates
Have the same for me, downloaded the update but did not help. i just finished
a new delivery but did not help either. Any thoughts?
The update doesn’t help for me, too
Have the same problem.
Only keys from "whistles" and keys collected with code add to the total.
No keys from completed jobs add to total.
Also tried the earlier suggested "fixes", but to no avail.
I have the same issue and working with support to get a fix, suggest sending a support ticket if it still not working for you guys. I did force an update this morning and still the same.
Same problem, any idea how to continue since event keys are not increasing. Update did not help.
Ok download the update restart the app then once you have finnish any active job then the new job that is generated should be ok that what iv been told
Looks like it is workinh now, how i can get back my loosed keys?
I would hope that now PF are aware of the problem they will first make sure that the "fix" they issued is working, then find a way of re-calculating how many keys players should have at a given point in the cmpetiton and reinstating any that have been 'lost'.
Paul-HST iv asked when tell me i let everyone know but if you put in a support ticket you should be the 1st to know