So like some players I've had issues with two of the Free Gem offer games I started. I completed the task required and 5 days later no rewards. Other offers came through fine with my rewards so time to contact the support provider (not Pixel Federation) for these offers.
Here are the steps I followed to create my two support tickets:
After I got email confirmation of the support provider receiving my two tickets re-entering TS2 got me the missing gems immediately. I'm still waiting for the gems on the 2nd game.
Just received my second reward of gems from the second ticket. This brings my total gem acquisition to 2,364.
Can no free gems why
pixel_player72822566 No offers? Or the offers didn't pay out? Follow through the above suggestions, and otherwise just contact support directly.
Did as described but reward for completing level 15 in State of survival was denied.
pixel_player70629560 Did as described but reward for completing level 15 in State of survival was denied
Offer says it has to be completed in 60 days. Is that it?
Hmm so what to do when this message has been showing for the last 24 hours?
I can't even get any offers, never mind complete them. Must be my region (Isle of Man)
The free games thing is a giant crock. I've tried a couple and never got anything. It's only purpose to me seems to be identity theft.
ChocolateLab61 I've done three of them now, install a game, play a bit, get the gems, uninstall. Total of around 2000 gems, so it's let me get all my factories fully built out and picked a guaranteed gold crate to get one of the missing legendaries in Aus.
How do you get to "rewards in progress"? When I click on free gems from the gems screen it takes me right into a list of surveys (in safari I think) . am I coming in from the wrong place? The list of surveys shows ones I completed and how many gems I supposedly earned, and which are available and how many gems that gets me.
Hraju jak jelito 2 měsíce Rock Cash casino a kdyz jsem konečně level 98, tak koukám, že odměna za level 100 už tam není. To jako fakt?
Ravel If you finished it within the allocated time, you should still get the reward. If not, then I guess not! Follow the process described in this post. If that doesn't resolve matters and you want to complain to Pixel, best way is via a support ticket: https://portal.pixelfederation.com/en/trainstation2/support
Děkuji za reakci. Ale tohle nebyla časově omezená nabidka. Nemám ji ani v probíhajících ani v nesplněných. Prostě tam není nikde.
Ravel Like I say, all I can suggest is to follow the process described in this post, and if all else fails file a normal support ticket. Good luck in your quest!
Wait, whaa?? There are other ways to get free gems besides the stupid surveys??
How do I access this secret castle??
When I click on the +gems icon it only takes me to the surveys?
Steelbreeze10 It seems to vary by where you are (US vs elsewhere) and also what platform you're on. I'm on iOS and I heard that android players get something else offered. If you have both kinds of devices you might try switching to the other kind?
Oh, gotcha, thanks for the info.
Bummer.. I had both with my old company but lost that job, so only on iOS now.