FYI, a bigger building with a high passenger count doesn't have to mean it's better than a smaller building with a lower passenger count, it's their ratio that counts (amount of passengers divided by size)
The Coit Tower has 112 passengers/h and a size of 10
The Oil Refinery has 250 passengers/h and a size of 25
The Oil Refinery seems to be better than the Coit Tower when you look at the passengers/h, but if you look at their ratios, you'll see it's actually the other way around 😉
Coit Tower: 112 / 10 = 11.20
Oil Refinery: 250 / 25 = 10.00
Do you have it placed, or in storage?
Special buildings have to be placed to benefit their specialties, in storage they do nothing more than hog storage space