Egg I think this is a misguided view of a moderators role. I am 1. Player of Seaport. 2. Contributor to forum. 3. Moderator of forum. I am not tech support, nor facilitator or conduit to PF of all things players see wrong with the game. PF receive the support tickets and watch the comments here, thats common knowledge.
I am pretty confident that if the game is broken, then those that are responsible and paid to fix it have enough incentive to do so.