pixel_player33078149 Hello, and welcome to the players forum!
I can understand your frustration, but unfortunately as fellow players we can not help directly.
However I would definitely recommend that you contact the official Support for the game to explain your situation. They should be able to check your account and reimburse any missing rewards.
Go to https://portal.pixelfederation.com/en/seaport/support
Do not type anything into the search box, but instead choose one of the options below and fill in the form to raise a ticket. Provide as much information as you can.