pixel_player52762013 I’m sorry, but this is a players forum, so we can’t help directly with your issue.
Try reloading the game or logging out and then back in again, and if you have bought a ship double check that it isn’t already among your other inactive ships in ‘dry dock’.
Otherwise, I’m afraid for all payment related issues you will have to contact Support directly. If you are unsure how to do this, the following thread should help:
Good luck, I’m sure support will sort things out.