This issue has been successfully fixed- for more information scroll down!
We have been notified by our new Port Managers, that after reaching Rotterdam the game forces them to purchase Supreme container for 150 gems - unfortunately this is a bug as that Supreme container is meant to be FREE as a part of the tutorial!
The Fix 🔎
We have been informed by our team that this feature will be fixed in the upcoming update to a version 1.16.1 that is going to be available in the Store in the nearest days starting today 10th August 2022!
When it comes to the missing 150 gems (to players that were not stuck in the loop but had to pay for the free container), we are happy to announce that our team and server finally processed all of the data regarding the bug and the affected players and sent out a special in-game news that contains all of the mistakenly taken gems from the purchase!
❕This in-game news will be available from 25th August 16:00 CET until 1st of September 14:00 CET- make sure ❕to visit your game and redeem your gems for his bug!
Once again we sincerely apologize for the prolonged inconveniences and we are extremely grateful for your patience and support!