Cant get into account

pixel_player35538728

It seems to be working then cuts out and reloads,tried to sign in through google but it just didnt recognise my account and started me from the begining.so when I put my name in it told me someone already used that name.Usually play on palemoon

MichalPixel

pixel_player35538728 Hi there, as we don't have the necessary information here from your post, could you please contact our support team and they will try to help you as fast as possible. Thank you! https://portal.pixelfederation.com/en/emporea/support

pixel_player40004454

can not get to support can't get into game

pixel_player62862975

make a mistake ipus the guest button how can i get back to my old boreas

Marjorie

@pixel_player62862975#16254
Log out, close the app. Log in and choose 'log in with Facebook' or 'log in with email'

pixel_player44308548

I can't get to my old accounts the game give me always opportunity to start again new game!

Marjorie

If you used to log in through portal.pixelfederation or Facebook, these options are still available, though playing ON Facebook is no longer possible since flash player died. I don't have enough information from your message to be able to help, so please write to Support and they should be able to help.
https://portal.pixelfederation.com/en/emporea/support is the place to go. Give them as much information as possible, such as your player ID, game name, last realm you played, etc.
Good luck!

Steesh

And if you log in through the Playstore app on a samsung? Because since youve just updated the privacy terms, the game has kicked me out and is trying to force me to start a new account. The new account screen NEEDS an "ALREADY HAVE AN ACCOUNT, LOG IN HERE" Link, for when your shat falls apart ... like it usually does!!!