Last edit on July 28, 2022
1.) Scandinavia - Bragi - Poetic Hall - incorrect tile count shown in the game
After the last update, we register an issue when an incorrect tile count is displayed in Bragi´s Poetic Hall.
Players who contacted us have already previously completed the location, yet the tile count in their game says 429/733 with no more tiles to clear.
Our tech team is aware of the situation and the fix is already being worked on.
Thank you for your patience and understanding 🙏
NOT A BUG
1.) Summer Builder - Players have all 8 keys but they´re not able to proceed to the next stages of the City Park
We register confusion within the Summer Builder special event when players who have collected all 8 keys are unable to proceed to the next stages of the City Park.
I´m glad to confirm that this is not a bug.
Please note that the Builder event is a global event which means, that the unlocking of further stages of the City Park in Progress depends on the number of Young Saplings all players in their region contribute.
To be able to reach the next floors, it´s necessary that you and your region contribute more Young Saplings and build more floors of the City Park.
I already contributed enough Young Saplings to get all 8 keys.
However, unfortunately, my region contributed just enough Young Saplings to build only the first level of the City Park as can be seen in the screenshot below.
Once I and the players from my region contribute enough Young Saplings to build more levels of the City Park, I´ll be able to use my keys and proceed to the next stages.
This article contains the most common issues that have occurred lately.
If you encounter any other issue in your game, please, let our support know and we will be glad to help you out 🙂
Stay safe, diggers! ❤️