You will have to contact support, as gamemaster said.
Depending on wether you play a guest account or a log in account please check if these further informations are useful for you:
See if this helps:
It‘s the same steps for you, although you don’t use a new device.
If you have no access to your original player ID but play a log in account, try this to get your original player ID:
If you don’t play a log in account but a guest account:
That makes it more difficult. A guest account is connected to the device and without player ID much harder to recover. And it will definitely be lost with a re-installing.
If you know your player ID, proceed as describe above ⬆️⬆️⬆️.
Note all that you can remember about your game, level, region, god, last location, how many gems, coins (approximately). Or if you ever purchased something for real money, what and when.
Pixel support can find your game account if you give them as many details as possible.
See gamemaster‘s post above or here:
Por favor use deepl.com ou google translate para traduções.