pixel_player680367303
This is the players forum, but you need the Pixel Support.
info how to Contact Pixel Support.
In the game settings menu (⚙️) there is a SUPPORT button, on the page that opens scroll down and select the TECHNICAL category and then BUGS & ISSUES. Fill in the form, you can upload a screenshot in the ATTACHMENTS. Once sent, you will receive a message with a TICKET NUMBER; this is confirmation that your message has been received.