Xmas 2021 challenge 5 reset: Dig again, Pixel will compensate energy: Page 2

Xmas 2021 challenge 5 reset: Dig again, Pixel will compensate energy

pixel_player9763328

I was 3/4 through challenge 5 and it has now reset and all the tiles are back but no refund of the energy used!

MadameCurie

pixel_player9763328

I‘m pretty confident that you will get it back. It would have been better to inform players in advance though.

There is some work in progress with this location, please read above. ⬆️

pixel_player24688215

MadameCurie non je n’ai pas le nombre de tuile exact j’étais rendu là où il y a la croix

MadameCurie

pixel_player24688215 non je n’ai pas le nombre de tuile exact j’étais rendu là où il y a la croix

Ce n'est pas un problème que tu ne te souviennes pas du nombre de tuiles. Je suppose que personne ne le ferait.

Pixel peut rétablir la situation antérieure et je suis sûr qu'ils le feront.

It’s no problem that you don’t remember the tile count. I guess, nobody would.

Pixel can restore it to the former situation and I‘m sure that they will do it.

Edit: No, they couldn’t. But they will compensate each affected player on Monday. End edit.

pixel_player24688215

MadameCurie merci pour vos réponses, je ne vais pas y jouer à celui ci pour le moment et vais continuer ma progression sur d’autres. J’espère qu’il vont régler le soucis.

pixel_player59841606

MadameCurie - For me, the reset in challenge 5 occurred in the exact same condition as for @pixel_player24688215... i had reached the same location past the blue key, collected two books that are still in my inventory, and respawned at the same location as @pixel_player95061926 captured in thier first message in this thread, with all tiles and stones back to their intial state

pixel_player74733857

MadameCurie I was on my way to house nr 10 for the last book. althe tiles i have to dig again. It costs me a very lot of energy already,

MadameCurie

pixel_player74733857 I was on my way to house nr 10 for the last book. althe tiles i have to dig again. It costs me a very lot of energy already,

I‘m pretty confident that you will get it back.

There is some work in progress with this location, please read above. ⬆️

MadameCurie

I just checked in my own game and there the challenge 5 location is still okay. Accessible and still partly cleared as I had left it.

So this doesn‘t seem to affect all accounts. I would have thought it happened to those who had difficulties in accessing that location in the first place.

Is there somebody who didn’t have any problems entering this location and still has the tile count reset to the starting point?

Edit:

NEWS FROM PIXEL:

„ The whole DA team is currently trying to resolve this issue and we will update the info in the Known Bugs & Issues asap.“

https://forum.pixelfederation.com/diggysadventure/d/192403-known-bugs-issues-week-49/5

So with the fix of the first problem came the second, but they are working on it.

pixel_player35098702

MadameCurie у меня не было проблем с доступом, но счетчик сброшен![
](https://)

medsnman

MadameCurie yes, me

MadameCurie

NEWS FROM PIXEL:

„ The whole DA team is currently trying to resolve this issue and we will update the info in the Known Bugs & Issues asap.“

https://forum.pixelfederation.com/diggysadventure/d/192403-known-bugs-issues-week-49/5

So with the fix of the first problem came the second, but they are working on it.

pixel_player24688215

là mon inventaire avec 2 livres récupérer

Hoostock

I am getting this error as well now. Gives me a location error the same as has already been described. I was 250 tiles I. And had collected a couple of the books and a key.

pixel_player59841606

pixel_player95061926 I experience the issue in the exact same position

MadameCurie

pixel_player59841606

I‘m confident that they will be able to reinstate the previous game progress or in any case compensate for whatever loss. In such an expensive location players invested tons of energy to clear tiles, so rest assured that pixel will put this right again.

I post the pixel information here again, to save some scrolling:

NEWS FROM PIXEL:

„ The whole DA team is currently trying to resolve this issue and we will update the info in the Known Bugs & Issues asap.“

https://forum.pixelfederation.com/diggysadventure/d/192403-known-bugs-issues-week-49/5

So with the fix of the first problem came the second, but they are working on it.

MadameCurie

JohnBullock

Please read number 4) in here

https://forum.pixelfederation.com/diggysadventure/d/192403-known-bugs-issues-week-49/5

While fixing one error, the tile resetting occurred. This is not fixed yet but they are working on it.

pixel_player35098702

Пожалуйста, используйте deepl.com для перевода и читайте выше и ниже вашего сообщения.

Please read number 4) in the link above. It tells you about several problems with this location at the moment. Reset tile count as well as being stuck etc. Pixel is working on all of them.

JohnBullock

Still have my 9 books, but all the tile I cleared are back, even though they say now corrected

pixel_player608361373

JohnBullock same as me, stuck half way through the location. Collected 7 books and now got all the tiles back. Fix says they have people logged but unsure if they’ve captured all of the members and if to proceed on or stay still?

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