Over the last several days, I have had errors on the ads and have not gotten my double points and not even sure I got any points at all since I had to refresh to get back to the game screen.Player ID: 5674771. Could you please check it out?
This is not support.
Look half way down for support option.
On your game screen, choose the Settings cog (Mobile, upper left corner; PC, upper right corner)
If you're on an iOS device, try the SUPPORT link, but if you don't see any categories below the search box, then you'll need to email them.