Loss of double points/? whether got any

pixel_player933131360

Over the last several days, I have had errors on the ads and have not gotten my double points and not even sure I got any points at all since I had to refresh to get back to the game screen.Player ID: 5674771. Could you please check it out?
Many thanks!

gamemaster

pixel_player933131360
This is not support.
Contact SUPPORT
https://portal.pixelfederation.com/en/diggysadventure/support
Look half way down for support option.
On your game screen, choose the Settings cog (Mobile, upper left corner; PC, upper right corner)
If you're on an iOS device, try the SUPPORT link, but if you don't see any categories below the search box, then you'll need to email them.
support@diggysadventure.com