Wildfire373
Have you tried any basic fault-finding/troubleshooting techniques?
If yes..... please provide us with details of EVERYTHING you have already tried.
The most common things that alleviate most players issues 9/10 times are:
1️⃣ Refresh/close-down/re-open, log out/in.
2️⃣ Update device/system/apps/browses.
3️⃣ Uninstall/reinstall - game &/or Facebook
ONLY do this if you have your player ID number & game progress registered with either your email address or Facebook account).
4️⃣ Clear cache/cookies/history/storage.
5️⃣ Switch device/modem off/on.
6️⃣ Use different browser/medium/device.