THE BASICS
You get a feeling for how things are done here in our forum. It’s a nice community.
Foul language or insults are extremely rare and we like it to stay like this.
If English is not your native language or you don’t feel completely comfortable with it, you could use automatic translation with https://www.deepl.com/translator or https://translate.google.com/?hl=de
For this, you have to mark a text. On mobile, just tap once on a position in the text. There should come a pop up. Then mark, tap again and choose „copy“. In deepl.com or google translate, you just tap once on the left part, then choose „insert“ and the marked text will be translated into the language that you selected on the right side.
By default, discussions in our forum are sorted by „Latest“. You can change that on the upper left of the discussion list. Important discussions are pinned on top. You find useful information there.
If you don‘t know where to start, check the „General“ category. For questions concerning certain locations you could go to your current region. On Mondays you should check the „News and Announcements“ by pixel representatives, that give important information about the next events. Known bugs and issues are posted in this category as well, so keep on checking!
I like to tap on „All discussions“ on top, because then you see more categories with one glance on the left of your screen:

The „Players’ champions“ will not be visible for you, that’s for us busy bee helpers 🐝😄.
Maybe you prefer the „Tags“ look, see what you like best.
If you choose „Following“ instead of „All discussions“, you only see the discussions you follow.
More on that is explained further down.
If you wish, let deepl.com or google translate your mother tongue (write on the left) into English (select that on the right side).
We have players posting their questions in many different languages, and then we helpers do this translation that I described above. You can imagine that this adds a lot of work. We are all players, nobody gets money from pixel, we help in our spare time. So it would be nice if you would do the translation yourself.
If you are „stuck“ you could always try to check maps and videos first, also the quests:
https://diggysadventure.fandom.com/wiki/Mine
https://diggysadventure.fandom.com/wiki/Quests
Choose your region, then your current location.
If you want to get help here in the forum, please always name your current location, also called mine. You find the name on the upper left corner when your Diggy is in it. Help can come quicker if you also name the god or dragon and your region.
Screenshots can help a lot. Here is how to do that:
https://forum.pixelfederation.com/diggysadventure/d/166461-how-to-make-a-screenshot
Please try to write simple and clear. We are all players here and can’t access your game. This is a players’ forum and NOT Pixel federation support. Only they can access your game. If you ended up here in this forum by mistake, here is help how to contact the Pixel federation support:
https://forum.pixelfederation.com/diggysadventure/d/190728-how-to-contact-pixel-support
If you don’t really need help with something but just want to vent, because something with the Diggy game made you really angry, please still bear in mind that you are writing to your fellow players here.
We have feedback discussions on several issues, where your feedback is very welcome. Often, we can help with information and solutions also, to make you enjoy the game again.
PLEASE DO NOT WRITE TEXTS IN ALL CAPS BECAUSE THIS LOOKS LIKE YOU ARE SCREAMING AT US. ALSO IT GETS REALLY DIFFICULT TO READ, SOMETHING THAT I TRY TO SHOW YOU HERE. SOME PEOPLE THINK THAT WE HELPERS WILL ANSWER TO YOU FIRST, BECAUSE WRITING IN ALL CAPS LOOKS SO VERY URGENT AND IMPORTANT, BUT IN FACT NOBODY LIKES ALL CAPS THROWN AT US LIKE THIS.
Sorry, if you felt screamed at, I made my point clear then 😉
All questions are answered, no need to look bigger or more important than others.
Before you start your own discussion, consider what your issue is about and in which category of the forum it belongs. Go to that section and see if maybe there is a discussion about that topic already. You could also use the search function on the upper right. It‘s not perfect, but maybe it helps you.
If you are really lost, go to the „Weekend helper‘s corner“, we will help you out! 👍
To start your own discussion, you tap on the according blue button on the upper left in your category:

Choose your discussion title wisely! You can edit your posts later, but you can’t edit the title.
„Help“ or „Stuck“ are amongst the worst titles, so give people an idea what your problem is about.
If you prefer to post in an existing thread, make sure that you are „on topic“ by reading in there, before you post. Sometimes the answer to your question is only a short scroll above 😉
If you are off-topic by mistake, we might move your post into another thread, new or existing, or into another category.
You always find your own posts by tapping on your username and then on „Profile“.
