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Our Community Managers have checked & they have not yet received a support ticket from you.
This is the reply that they provided to us:
"Since the Player ID of this player is not valid, we need a Support Ticket with the correct Player ID in order to help him further 🙏"
Therefore please ensure that you lodge a support ticket directly with Pixel.
Make sure that you include your Player ID number....which can be found in your game settings menu.
There are 3 different ways to contact PIXEL SUPPORT.
Remember to check your email spam/junk folder for replies.
Do NOT send multiple Pixel support tickets in quick succession...otherwise their spambot might eat them.
1️⃣ You can contact Pixel support directly through your game settings menu.
2️⃣ You can also contact Pixel support directly through this link.
Do NOT type in the white search box....scroll down to the categories written in BLUE.
https://portal.pixelfederation.com/en/diggysadventure/support
3️⃣ You can also send an email to Pixel Support directly through this email address.
If you contact Pixel Support directly via the email address below....you MUST include your player ID number....which can be found in your game settings menu.
support@diggysadventure.com
