LAST UPDATED: July 28, 2021
here is the list of the most frequent bugs and issues, which have appeared lately or still persist:
1.) Summer Builder - Sandstone Meadows - players stuck in the shaped draggable puzzle
After the update was released, we´ve received a report from several players that they´re stuck in the Sandstone Meadows location in the puzzle shown below.
Fortunately, our tech team fixed the issue shortly and after a game reload, the issue is fixed and the location can be completed.
Thank you for your patience here 🙂
2.) Centre of the Earth - event items disappeared from the Shop
Usually, event items stay in the shop for a week after the event is ended.
Unfortunately, with today´s update, the event items from the Centre of the Earth event disappeared from the shop immediately.
Our tech team is already working on a fix and the items should reappear in the shop shortly 🤞
3.) WebGL - music not working properly
Several players contacted us about the music not working properly in the WebGL (PC) version of the game.
Players are not able to hear the music and sounds but they do hear Diggy breaking tiles. ⛏
Our tech team investigated the issue and the matter was caused by one of the updates on Chrome.
We have prepared a fix for this, however, at the moment, it´s still being tested. We´ll do our best to release the fix asap. 🤞
4.) Mobile App - Egypt - locations displayed incorrectly
We´ve received a few reports from players who play the mobile version of the game that the locations in their Map are displayed incorrectly.
You can see the issue below.
The issue is being currently further investigated. Also, when swiping the map further to the left, you should be able to find the locations needed for completing the quest. Last but not least, when completing a quest, you can also use the pickaxe icon in the quest log to enter the needed location.
Good luck and thank you for your patience in this matter 🙏
This article contains the most common issues that have occurred lately.
If you encounter any other issue in your game, please, let our support know and we will be glad to help you out 🙂
Stay safe, diggers! ❤️