pixel_player80892058
Do you own the Professor Switch System?
Have you checked both your Day & Night camp to see if the 2 pieces of camp equipment are in there?
Have you checked your "Backpack/Inventory" to see if the 2 pieces of camp equipment are in there?
Have you checked out your "Shop" camp equipment to see if the purchase actually went through correctly?
The Greek Sapphire Pickaxe is a piece of regeneration camp equipment from the regional camp equipment from Greece....there is only 1 piece available to purchase.
The Brown Violin Of Luck is a piece of regeneration camp equipment from Patricks Day 2021 event.....there is 3 of these pieces available to purchase.
Can you check to see if your materials, precious jewels/stones, Event Special Items, etc have changed to show that if the purchases were successful or not?
Can you please provide some screenshots of the relevant areas/tabs?
Pixel support are the only people who can see inside your game.
If you are sure that you made the purchase & your materials/items have been deducted but you don't have the pieces of camp equipment anywhere......then I suggest that you contact Pixel support directly.
You can contact Pixel support directly via your game settings menu.
Don't type in the white search box.
Scroll down to the categories printed in blue.
Make sure that you check your email spam/junk folder for replies.
Don't send multiple tickets in quick succession to Pixel support otherwise their spambot might eat them.
Please be aware that Pixel support will be having a break for Easter..... however you need to mark your support ticket as "URGENT" as the camp equipment offerings for St Patricks Day 2021 will expire very soon.
Please refer to the posts by ROMI in this forum thread in relation to the Easter break for Pixel
https://forum.pixelfederation.com/diggysadventure/d/188949-important-support-limited-availability-april-2-5
