pixel_player16476712
Is it a Jade Door that requires a Jadeite Key?
Have you checked out the relevant Wiki pages, quests, maps, videos, guides, walkthroughs & hidden gifts
MAP - Fortress By The Wall
https://drive.google.com/open?id=1IzrNGtxl1Er9lwxXNATnrWcqKIys5dd1
VIDEO - Fortress By The Wall
https://youtu.be/Vdo8o06tmNw
Mines, Maps & Videos
https://wiki.diggysadventure.com/index.php?title=Story_Mines_-_China
https://www.diggysguide.com/china
https://diggysvideohelp.com/china/
Quests
https://wiki.diggysadventure.com/index.php?title=China_(Quests)
Journals
https://wiki.diggysadventure.com/index.php?title=Story_Mines_-_China#Journal_pages
https://forum.pixelfederation.com/diggysadventure/d/182629-coded-pages-china
Jade Doors/Locks & Jadeite Locations/Keys
https://wiki.diggysadventure.com/index.php?title=Story_Mines_-_China#Jade_Doors
Hidden Gifts
https://wiki.diggysadventure.com/index.php?title=Hidden_Gifts
If none of these suggestions assist you....then you will need to contact Pixel support directly.
There are 3 different ways to contact PIXEL SUPPORT.
Remember to check your email spam/junk folder for replies
Do NOT send multiple Pixel support tickets in quick succession...otherwise their spambot might eat them
1️⃣ You can contact Pixel support directly through your game settings menu
2️⃣ You can also contact Pixel support directly through this link
Do NOT type in the white search box....scroll down to the categories written in BLUE.
https://portal.pixelfederation.com/en/diggysadventure/support
3️⃣ You can also send an email to Pixel Support directly through this email address
If you contact Pixel Support directly via the email address below....you MUST include your player ID number....which can be found in your game settings menu
support@diggysadventure.com
