Have you definitely completed all the tasks required?
- Find 5 boxes for Blacky & put them on the marks in house.
- Find 5 orange cats & put them near Lenka.
- Get meat roll to feed the cats.
- Find axe for the birthday key & take the axe to the barbarian.
- Bring wine to Adam which you get from Denis at the Inn.
- Get hammer & fix statues, chairs & table outside.
- Drag the 2 wheels under the carts.
- Get meat roll & put it in the bowl to get 1 corgi dog out of the tree.
- Find 4 corgi dogs & put them near Lukas.
- Put out fires by dragging water next to them
Have you tried completely leaving that game scene through an exit/entry point & then returning back to same spot?
Have you tried completely shutting down your game & restarting it?
Have you tried clearing your cache, cookies, history, etc? (if you can)
Have you checked out the relevant Wiki pages, quests, maps, videos, guides, walkthroughs & hidden gifts
VIDEO - PC
VIDEO - Mobile
Fan based websites
You can easily find the solutions to puzzles if you check out the walkthroughs & maps.....everything is clearly & concisely highlighted.... including hidden gifts.
If none of these suggestions assist you.....then you will need to contact Pixel support directly
There are 3 different ways to contact PIXEL SUPPORT.
Remember to check your email spam/junk folder for replies
Do NOT send multiple Pixel support tickets in quick succession...otherwise their spambot might eat them
1️⃣ You can contact Pixel support directly through your game settings menu
2️⃣ You can also contact Pixel support directly through this link
Do NOT type in the white search box....scroll down to the categories written in BLUE.
3️⃣ You can also send an email to Pixel Support directly through this email address
If you contact Pixel Support directly via the email address below....you MUST include your player ID number....which can be found in your game settings menu