Tahiti Bug

pixel_player69840495

Getting the following error

pixel_player756075744

pixel_player69840495 I am getting this error also. When I close the error message I get this . This happening in when you go to tune the guitar.

Happy-Haze

pixel_player69840495

pixel_player756075744

Ok this is obviously a wide spread issue....there have also been some other players reporting the same issues.

Have you tried basic troubleshooting techniques such as:

Make sure you are running the most up-to-date versions of the game, Facebook, Google Play, browser, phone/device/PC operating systems, etc. (Depending on what you are playing through).

You can also try uninstalling & reinstalling the game, Facebook, Google Play, browser, etc. (But ONLY do this if you have your player ID number & game progress registered with either your email address or Facebook account).

Try clearing your cache, cookies, history, etc.

Another thing is to free up space on your phone/device/PC by deleting all unused & unnecessary apps, downloads, screenshots, files, songs, games, photos, videos, closing all browser tabs, etc.

When you are trying to install, open & play Diggys Adventure....make sure it is the ONLY application operating/running on your device at that time....so it has 100% dedicated use of your device & internet connection.

You can also try other things like:
1️⃣ Log out & log into the game/Facebook/portal/Google Play, etc.
2️⃣ Turn your phone/device/PC off & on again.
3️⃣ Turn your internet connection/source off & on again.
4️⃣ Try using a different internet source (Wi-Fi or mobile data).
5️⃣ Try using a different browser.
6️⃣ Try using a different phone/device/PC.

Another option is to try playing through Facebook/Google Play/portal instead of the mobile game application or vice versa.

EDIT: "Tech Guru" suggestions removed 👍😊 😂🤣

Check out these forum threads....they contain very useful information & links.

https://forum.pixelfederation.com/diggysadventure/d/188828-wont-open

https://forum.pixelfederation.com/diggysadventure/d/187691-game-constately-crashing

https://forum.pixelfederation.com/diggysadventure/d/185914-unable-to-load-diggy-s

https://forum.pixelfederation.com/diggysadventure/d/188750-rewards/23

Also check out the many Known Bugs & Issues threads that Pixel has posted in this forum section below....as there certain devices that are no longer compatible with Diggys Adventure

https://forum.pixelfederation.com/diggysadventure/d/188184-known-bugs-issues-week-5

https://forum.pixelfederation.com/diggysadventure/d/187392-known-bugs-issues-week-49

If none of these suggestions assist you....then I recommend that you contact Pixel support directly.

There are THREE different ways to contact Pixel support

Remember to check your email spam/junk folder for replies

Do NOT send multiple Pixel support tickets in quick succession...otherwise their spambot might eat them

1️⃣ You can contact Pixel support directly through your game settings menu

2️⃣ You can also contact Pixel support directly through this link

Do NOT type in the white search box....scroll down to the categories written in BLUE.

https://portal.pixelfederation.com/en/diggysadventure/support

3️⃣ You can also send an email to Pixel Support directly through this email address

If you contact Pixel Support directly via the email address below....you MUST include your player ID number....which can be found in your game settings menu

support@diggysadventure.com

pixel_player4482099

pixel_player69840495
still got it this morning.

pixel_player28942666

Yep, me too. Also, does Tahiti actually show up in the level list of Terra for you? For me (on ios) the last level on Terra is Halemaumau, but I'm able to get to Tahiti via the Lost Children quest.

Hardyhase

Da bin ich auch

pixel_player22732537

Same here, also when tuning guitar. And no Tahiti does not show up on map, I am also on iOS.

Same error if I use my iPhone instead of iPad.

Jenny_B.

Me too !

pixel_player76560669

Jenny_B. Me too !

Me too !

pixel_player8570280

i have a glicht too

pixel_player25635180

Happy-Haze

Same glitches as above. Tahiti doesn’t appear in Terra map. And I’m stuck in the little square with the area vision error in the guitar tuning house. Using an iPhone. Rebooted it. Plenty of memory. I reported the error

pixel_player64338990

Me too. I play on my desktop computer. Sucks we have to wait over a week to play the main line game and then this only a few minutes into playing.

Happy-Haze

pixel_player64338990

pixel_player26832985

Please try the troubleshooting techniques suggested above.

If none of them work for you.... please contact Pixel support directly as suggested above.

pixel_player26832985

Bonjour j'ai le même problème que vous !!!
Comment faire pour débloquer ?
Merci

Pat_the_dog

Happy-Haze you really have to be joking. Most of the people on here are gameplayers not tech gurus.

It's a fault in the game and needs to be fixed, and yes, I have tried all the usual suspects and it still doesn't work. Reported.

Happy-Haze

pixel_player76560669

pixel_player25993784

Pat_the_dog It's a fault in the game and needs to be fixed,

Please contact Pixel support directly as suggested above.

As Pixel cannot fix something unless they are made aware of this issues existence

Pat_the_dog gameplayers not tech gurus

You don't need to be a "Tech Guru" to do some of the very basic troubleshooting techniques suggested above.

I believe there would be innumerable players on here that are very technically competent & computer savvy.

But as I have suggested above.....you ultimately need to make contact with Pixel support 😊👍

@ROMI

Happy-Haze

Pat_the_dog you really have to be joking

No need to be rude either thanks

I'm just a fellow player like you

I have simply taken the time & effort out of the kindness of my heart to try to make some suggestions to assist other fellow players out

Have a nice day 😊👍

Good to see that you have now edited your above post to say......."yes, I have tried all the usual suspects and it still doesn't work. Reported".

I hope that you get a speedy response & are able to be digging again soon ⛏️⚒️

Shame you didn't edit out your other unnecessary surly comment too!

pixel_player25993784

Egalement le même problème, qui n'a rien à voir avec mon ordinateur, puisque c'est pareil sur ma tablette et mon téléphone... J'ai envoyé un ticket au support, plus qu'à attendre...

Happy-Haze

pixel_player28942666

Happy-Haze
I'm just a fellow player like you
I have simply taken the time & effort out of the kindness of my heart to try to make some suggestions to assist other fellow players out

If you read the earlier posts.....you would see that I had posted this information about 18 hours ago 👀

As gamemaster pointed out that what I said was purely based on plain old common sense & was simply wrote in a matter of fact way....nothing more....nothing less....no affiliation (unfortunately) 😉

Thanks heaps @gamemaster 😊👍

pixel_player4509883

same thing here

Happy-Haze

pixel_player4509883

pixel_player38656225

Please contact Pixel support directly as suggested above

pixel_player38656225

Já taky stojím, je to chyba ve hře.