Known bugs & issues - WEEK #16

AndyPixel

LAST UPDATED: April 23, 2021

Dear players,

here is the list of the most frequent bugs and issues, which have appeared lately or still persist:

1.) Different time durations for the Chilli Out! special week

Currently, there are two timestamps visible in the game for the Chilli Out special week. Please note that the event will be available in the game for the longer duration (second screenshot) and you´ll be able to get the rewards until this timestamp. However, the cooking itself will be possible only for the duration visible in the camp.

We´re truly sorry for this inconvenience. This should be adjusted in the future so in doesn´t cause more confusion.
Thank you for understanding ❤

2.) NPC´s acting differently in Terra - Space Hub

Players discovered that NPC´s in the Space Hub (city in Terra) react differently. From the technical point of view, everything is correct, however, to be able to interact with an NPC in the Space Hub in the WebGL version of the game, it´s necessary to click on the bottom part of the NPC, whereas in the mobile app version, the NPC will talk to you after tapping on its head.

Our design team is currently discussing the options regarding this. Thank you for your patience 🙃

☘️🌸☘️🌸☘️🌸☘️🌸☘️🌸☘️🌸☘️🌸☘️🌸☘️🌸☘️🌸☘️🌸☘️🌸☘️🌸☘️

This article contains the most common issues that have occurred lately.
If you encountered any other issue in your game, please, let our support know and we will be glad to help you out 🙂

Stay safe, diggers! ❤️

pixel_player20910798

And what happened to the kitchen? Now dishes from Greece or China, Atlantis, and others no longer appear, but other dishes appear that are authentic garbage.
Will they put those missing plates back?

Abhi

pixel_player20910798 The items are still there except hidden by new filters which were added to the kitchen/caravan/foundry recently. Look for the filter button and select the regions you want to see items from.

pixel_player23060921

Abhi the filter button only works once, I select New World, select my item and it goes back to original setting

MadameCurie

pixel_player23060921

If you play via app there are no filters yet. Don’t know if that’s an option for you.

Edit: Not true anymore, new update available. Thanks @Happy-Haze and @CynthiaF

Happy-Haze

MadameCurie

New mobile game app update available now.....includes the new filter features for Kitchen, Foundry & Caravans now on mobile version 🤩

MadameCurie

Happy-Haze

I‘m too stupid. Closed my app, went to the app store, opened diggy there and it was not updated but just like it was.

When I get a notion to update, I can manage to tap „OK“, but everything else seems to be above my pay/technical grade... 😯

pixel_player23060921

Using Android App. Opened my game this morning a found that my usual items were not where they normally are saw a new filter button, opened that, selected New World and Terra since these are the regions I want to select from but as soon as I select an item it reverts back to default region. Ant idea how to fix this or should I contact Support directly?

Happy-Haze

pixel_player23060921

Maybe try uninstalling & re-installing?.... assuming that you have your player ID number & game progress registered with either your email address or Facebook account.

Otherwise....yes... contact Pixel support directly.....if you have no solution to your issues.