LAST UPDATED: April 14, 2021
here is the list of the most frequent bugs and issues, which have appeared lately or still persist:
1.) Players stuck in Terra location Misty Underworld
Currently, we register two cases of players being stuck in the Misty Underworld Terra location.
The first case is that players got stuck on the island and are not able to manipulate the draggable to get off the island. See the screenshot below.
In the second case, players were able to push the draggable to the water and are no longer able to manipulate with it as can be seen in the picture below.
Currently, our tech team is working on a fix, therefore, should you experience this issue as well, please contact our support.
Thank you for your patience and we´ll let you know here as well once the issues are resolved 🙏
EDIT: These issues were resolved for all new players. Should you still experience this issue, please contact our support.
2.) Incorrect timer in the kitchen
Currently, we´re investigating a case of the kitchen timer showing incorrect time. Please note that this happens only in the WebGL version of the game and this is just a graphical issue. Our servers track these actions correctly.
So far, we found out, that when you leave the game open in a browser tab for a longer time, then return to the game, use the "restart all" button and get to the camp, the timer might show an incorrect time.
After reloading the game, the timer was corrected.
At the moment, we´re investigating the matter further. Thank you for your patience.
Also, should there be more issues, they´ll be added here as well.
This article contains the most common issues that have occurred lately.
If you encountered any other issue in your game, please, let our support know and we will be glad to help you out 🙂
Stay safe, diggers! ❤️