pixel_player65740469
You will need to contact Pixel support directly in relation to this issue.
This is the players forum...no one here can reimburse your gems.
Provide as much detail as possible to Pixel support.
You can contact Pixel support directly via your game settings.
Remember to check your email spam/junk folder for replies.
Don't send multiple tickets in quick succession to Pixel support otherwise their spambot might eat them.