Rewards

MadameCurie

As Happy44 I would recognize you at once 😀 But anyway, looking forward to it.

Marika.

Guys, I know this issue has been asked and rehashed so many times - but does anyone have any tips????

(Other than force closing the app and clearing cache every single time - which may or may not work anyways but will surely drive me bonkers! I start each morning with 15+ repeatables and by then the ad glitches have already got me riled 😤

Is it the same issue on PC? Is there any remedy, anywhere, on ANY platform?

I usually play the game on Android or iOS but the rewards are so iffy and sporadic. So I specifically logged into the Portal for the first time in order to get the 2x rewards as I thought that was a fail safe? But a few worked, one didn't, one worked (small repeatable test), then another (CHALLENGE) one didn't right after.

I really need them to work this weekend! I have a TON of mines ready to clear and achievements to claim (cause I opened a zillion events in DMW that I'm scrambling to get through now) But I'm like terrified to try anything, which is why there are so many 1-tile uncleared.

@Happy-Haze I wholeheartedly agree. In fact, I can't think of another game where some sort of ad-based reward is offered (extra life, hints, bonus, whatever) that basically says "HA HA! I'll offer you this reward...MAYBE you'll get it, MAYBE not... but I'll make it so you can't even try again! Oops you lost your chance on that one forever... Sike!" Like DUDES! In the off chance something is glitchy with the ads at that moment, a simple "Ad is currently unavailable, please try again later" message is beyond your reach???

MadameCurie 44atDiggys If you have any luck changing the name let me know the trick! I've tried a bunch of times, it brings you to portal, changes name there, but then when back to forum it's still the generic number (also each time you attempt that user name gets taken so you have to keep adding punctuation to get a unique one). Maybe I'm missing something dumb.

Abhi

Marika. I've never had issues on PC, it always has the 2x button for me. But other than that, there's probably no fool-proof solutions.
On the test ad on repeatables, don't watch the ad, instead just close that and accept 1x.

MadameCurie

Marika. I really need them to work this weekend! I have a TON of mines ready to clear and achievements to claim (cause I opened a zillion events in DMW that I'm scrambling to get through now) But I'm like terrified to try anything, which is why there are so many 1-tile uncleared.

Then play them on pc.

Not once did I have a problem there, never a crash after the ads. And you don’t have to wait, just tap it away after it starts. With mobile see trillion complains including mine 🙁

Concerning the username I did it here in the forum. Right upper corner you see your username/number. Tap it and change your username there. I think it was in profile but you could check settings as well.

Then for 1-2 days still a number appeared when I posted but miraculously on the next day I was MadameCurie 😃

Edit: My poor memory, sorry!

Just checked: You tap your name/number. Then profil. Then edit profil right to the right of you name/number. THEN you have to login via portal and go on from there. I forgot that, sorry.

Edit 2: I just saw your second post. What do you mean, the ads on pc didn’t work? There were none or there was a kind of crash? I never experienced that.

Marika.

Abhi Thanks, I thought that I read the PC ads pretty much always worked. It's why I saved stuff up for this weekend with the plan to figure out the portal and claim them via computer. So I was really surprised!

The ones that didn't work didn't even have the button to try the 2x - it just went straight to the "here's your reward" pop up.

Do you use Chrome? Is Firefox or something else more reliable?

The ads for the ones that did work were for another pixel game - you had to click on it which opened another tab, then go back to your original tab to claim the prize. Might that have anything to do with it?

Why do you say only click on 1x for repeatables? Do they generally not work?(Or is that just to save time and frustration?)

Edit: I tried again on PC and same thing just happened - a few worked and then not. I wonder if there is a limit to number of bonuses in a certain amount of time? (Although you would think this would be noted somewhere.) I'm not sure how many it was exactly (and I don't have a lot of little things left to experiment with.) I think around 3-4 bonuses worked and then the next didn't (not even offered) - all would have been within a very short time frame.

Edit2: I went into Chrome settings and added [*.]pixelfederation.com to allow pop-ups and redirects, since these are usually blocked by default. Is there any other setting I should be changing? I don't normally play on computer so really unfamiliar with it (game layout sure is different from mobile!)

Abhi

Marika. If some ads work, there is nothing wrong with the settings.

Reason for doing test repeatables is to check whether you have ad available or not. If you do 2x on the repeatable, you consume the ad that was available and you may not have another ad for the main level.

I use chrome and like you & gamemaster, get seaport ads 90% of the times.
Both chrome and firefox work great with the game, but if you doubt your browser, try switching or use it's incognito mode.

Marika.

MadameCurie
It IS strange what's going on with my PC - like what I said, it seems to randomly just not offer them - straight away to "here's your reward." Which had me wondering whether there was some kind of limit within a certain time?

Also another thing that seems weird is my ad so far is ALWAYS for Seaport and you actually have to click on it to claim the prize (it opens Seaport in a new tab). Never a video type ad like you get on mobile. It doesn't sound like those kind of ads for you and Abhi?

Computer isn't new but I checked and Chrome is up to date. I don't understand what's going on!

ps. I did try those steps with the profile and it still shows the number but maybe it will miraculously change one day 😆

gamemaster

Marika.
I use Firefox, and usually get the Seaport ads which is the easiest and quickest to do.
Check for any ad blocking settings in Chrome and have them turned off for https://portal.pixelfederation.com/en/diggysadventure/
Profile is weird to work with new name, logging off everything related to Diggy and log on back on the forum could help.
I remember doing something like that long ago.

MadameCurie

Marika. Also another thing that seems weird is my ad so far is ALWAYS for Seaport and you actually have to click on it to claim the prize (it opens Seaport in a new tab). Never a video type ad like you get on mobile. It doesn't sound like those kind of ads for you and Abhi?

That’s exactly how it is for me. Very easy, seaport for a second, then you can go on with a tap on it. Much quicker than the ads on mobile. I just don’t like the style of the web game not at all, I always have to search for things.

Hoping for your miracle 😉 👍

Marika.

Thank you all.

I've tried using both Chrome and Firefox and get the same thing sporadically I.e. ads sometimes work and sometimes they're not even offered. Checked all settings etc and it all seems fine so I guess it's just a glitch I'll have to live with.

Good point Abhi about seeing if ads are available but not using them - I've tended to think the other way, as in, if it works on one it will work on the next too! But you're right I may be using up my ad and making it less likely to get another one where it really counts.

I think whatever the darn ad issue is may be caused by different problems on different platforms. Like on iOS for example, once ads stop working they will never work again until you kill the game and restart. So that's where that strategy arose - e.g. if I can't get lucky cards to work I better kill the game before clearing anything!

I can't see playing on PC much anyway after this weekend (as you said Madame - it's super hard to navigate when you're used to mobile.)

One more question about the PC ads though - when it's a Seaport ad do you not actually have to click on it? At the top it says something like "complete the following to earn your reward." Then when you click on it and it opens a new tab, the wording changes to "you can now claim your reward."
Do I not even need to do that step?

I ask because I've noticed sometimes when I didn't get a 2x option I had forgotten to close the Seaport tab from a previous time. I'm not saying that's the only cause, but if I don't even have to open the tab then that's simpler - I can't forget to close it afterwards!

Thanks.

Happy-Haze

Marika.

Have you tried changing your internet source?...if you normally play through wi-fi....have you tried playing through mobile data instead to see if that changes anything?

Also have you tried completely shutting down your router?

Do you have the ability to change your router settings/firewall?

Are you running a firewall on your mobile device &/or your PC?....could there be settings in there you could change?

Also are you running any virus, malware, adware, ransomware, etc type of protection programs/apps on your mobile device &/or PC?..... could there be any settings in there you could change?

From my personal experiences I believe it could be a bandwidth, buffering &/or latency issue....why I say this is because...I recently bought a new phone..... I've been waiting for nearly a year for this phone to come on special.

I bought an Asus ROG Phone 3 Qualcomm® Snapdragon™ 865 Plus 5G Mobile Platform with UFS3.1 & 12GB RAM & 512GB storage. The 3.1 GHz high frequency CPU in the speed-binned Qualcomm Snapdragon 865 Plus Mobile Platform is accompanied by an overclocked Adreno 650 GPU that can deliver up to 10% better performance. Together with the fastest smartphone storage available (UFS3.1) & 12GB of RAM, you have the fastest Android phone ever built.

If I'm on a phone call at the same time of trying to claim an ad based reward....the ad screen will come up but the ad will not run....so I just have to either leave the ad screen there until I finish my phone call or I have cancel the ad which means that I will not get the reward & I will not have another chance to claim that reward.

I have had the ad screen just sitting there on my phone for at least 30mins while I'm on the phone call then as soon as I hang up the ad will automatically start up....if the ad doesn't automatically start click on the ad screen & it starts running then.

The only game I have installed is Diggys Adventure....I have only used 5% of my 512GB storage space.

Here are some interesting links in relation to routers & internet issues

https://www.novatech.co.uk/blog/best-router-settings-for-gaming/

https://www.highspeedinternet.com/resources/bandwidth-vs-latency-what-is-the-difference

https://www.pcmag.com/how-to/how-to-set-up-and-optimize-your-wireless-router-for-the-best-wi-fi-performance

https://www.google.com/amp/s/www.makeuseof.com/tag/gaming-router-tips-optimal-performance/amp/

https://www.google.com/amp/s/www.techspot.com/amp/article/2157-optimize-gaming-internet-connection/

https://www.google.com/amp/s/www.dnsstuff.com/latency-throughput-bandwidth/amp

pixel_player69629930

WOW thanks for all the help! Now I have some checking to do and also know where to start. Thanks again, K