When I entered the first area and clicked a tile and the error screen popped up saying something went wrong and to reload the game so I did. I tried reloading several more times and it still did it. So I thought it might be something wrong with that one account and tried my other one and it's doing it to. I have sent several messages to tech support and I don't know what else to do. Can anyone tell me why it's doing that or how to fix it?
Are you referring to Valentines Day 2021 or Valentines Day 2020?
Because Valentines Day 2021 is about to expire in approximately 6 hours.
Valentines Day 2020 will expire in approximately 17 days.