Mystery Box purchase rip off - PixelFederation

Mystery Box purchase rip off

pixel_player81604468

I bought a Mystery box with jems it was suppose to be 355 gems and I was charge 1200 gems.

AllMenAreIslands

pixel_player81604468 contact Support, give your player i.d. And they will see what happened and if it can be fixed. Did you receive stuff from just the one box or what?

Is your cost 355 gems? Mine was 395. Must be you are in Atlantis I'm guessing.

gamemaster

AllMenAreIslands
395 gems in Terra as well.

BlameTheParrot

AllMenAreIslands OP is in China.

Mystery Box Gem Cost:
Egypt: 155 & 295
Scandi: 165 & 325
China: 175 & 355
Atlantis: 185 & 375
Greece: 195(?) & 395

gamemaster Interesting the cost doesn't increase after Greece for the one box, does it stay the same for the energy box too?

gamemaster

BlameTheParrot
Yes, the same at 195 gems.

AllMenAreIslands

gamemaster yes 195 for Energy box in Greece.

pixel_player6522509

Used 355 gemstones on mystery box in China and did not receive the reward. It popped up on the screen and then disappeared ant none of the items were in my inventory.

MadameCurie

pixel_player6522509

Please restart your game. Sometimes it needs to synchronize with the server.
If that doesn’t help, contact pixel support:

https://forum.pixelfederation.com/diggysadventure/d/190728-how-to-contact-pixel-support