Atlantis Sea of Green

pixel_player47847286

cannot pick up the vinyl.

gamemaster Screenshot?

What records?

pixel_player47847286

I have cleared the whole scene with not tiles left and collected the bonus for clearing. Every time I click on the records nothing happens.

Happy-Haze

pixel_player47847286

This is just the players forum....no one here can see inside your game.

The more detailed information you can provide makes it much easier for other players to be able to assist you.

Screenshots are also very helpful as suggested by gamemaster above.

pixel_player47847286

The upper left icon of the record needs to be "picked up" in order to clear the quest and progress to Atlantis and talk to Bob. If I click on this icon it will not "clear."

gamemaster

pixel_player47847286
I see, you need to Contact SUPPORT
https://portal.pixelfederation.com/en/diggysadventure/support
Look half way down for support option.
On your game screen, choose the Settings cog (Mobile, upper left corner; PC, upper right corner)
If you're on an iOS device, try the SUPPORT link, but if you don't see any categories below the search box, then you'll need to email them.
support@diggysadventure.com

AllMenAreIslands

pixel_player47847286 can you print the rest of the screen? That is, show us your configuration of stones. Are they in their proper places? I went and looked at my completed Sea of Green quest - my stones are in place and the record is not there.

Also, please post what you wrote to Support. If you failed to include enough information, that may account for their lack of speedy response. I have found that a courteous letter that briefly but precisely explains what is wrong has gotten quick responses, usually one business day.

Like, if you just say Sea of Green -- chances are they won't remember. So they have to look it up. If you wrote what you put here "can't pick up vinyl" but forget that they don't realize which area you are talking about... they might put it aside to look it up when they have a spare moment.

But if you say Atlantis, Side Quests, Sea of Green -- you have provided helpful info so you will get a faster answer.

Abhi

pixel_player946685259 Followed up on all the replies after that? If it's the same case as with the player, you'll have to contact support as well.

gamemaster

AllMenAreIslands

AllMenAreIslands I went and looked at my completed Sea of Green quest - my stones are in place and the record is not there.

I did the same and looked at my game, no record.
I looked at the video and you have to pick it up to complete the quest.

AllMenAreIslands

gamemaster yes, that is obvious. So, I guess my first thought when something doesn't go as expected is to see if I missed something, didn't put a piece where it needs to be. My first thought isn't "there is a glitch." But maybe there is one. I just wonder if this player has everything in place correctly. The screenshot he supplied doesn't show the stones. I tried moving one of my stones - it is one of those where the view jumps up to show the affected part of the screen. Which here is where the record is.

gamemaster

AllMenAreIslands My first thought isn't "there is a glitch."

Same here.
The stones were to open the gate to get to it.