Event access glitch

pixel_player287868503

What happened to the Halloween 2020 event? It's supposed to end on the 17th of November but it seems to have ended prematurely for me. Is this a glitch?

Abhi

pixel_player287868503 It's still ongoing. Check your map. If you don't have it there, try clearing cache/cookies, use different browser/incognito mode, reinstall if on app (login first). If it still doesn't show up, contact support: http://help.diggysadventure.com/newticket

Happy-Haze

pixel_player287868503

It's still available in my mobile game app.

Have you tried the usual things such as clearing your cache/history/cookies, logging out/in of your game/browser, disconnecting/reconnecting your internet source, switching device off/on, etc?

If you play via a mobile game app you can uninstall/reinstall the mobile game app....BUT only do this if you have your game progress & player ID registered with either your Facebook or email account.

Do NOT uninstall your mobile game app if you do not have your game progress & player ID registered with your Facebook or email account otherwise you will lose all your game progress.

If none of these suggestions assist you....then you may need to lodge a ticket with Pixel support.

Remember to check your spam folder if you lodge a support ticket with Pixel.

@Abhi
Lol....jinx you back... hahaha.... great minds think alike 😂🤣

BlameTheParrot

pixel_player287868503
pixel_player45503237
It's not in the Store on the browser for me either. It's under the Stories Tab. If it's not there for you, then you'll need to contact SUPPORT: https://portal.pixelfederation.com/en/diggysadventure/support
Once on the link, scroll past the white search 🔎 box & choose a category to begin a ticket.
If no care gory options are listed, email them instead:
support@diggysadventure.com
Include your Player ID#, found under the game settings wheel.

pixel_player45503237

I cleared cache and cookies and the event is still missing. I was in a level when it disappeared and now I can't get in to the event the store shows nothing in the items for event. It was not supposed to end till Nov 17th but seems to have ended abruptly with this mystery box thing. I do not want the mystery box I want the Halloween 2020 event I was working on and almost done as I was saving the rewards to make equipment purchase and almost had what I needed to buy it.