LAST UPDATED: November 4, 2020
here is the list of the most frequent bugs and issues, which have appeared lately or still persist:
1.) LOADING ON PC STOPS AT 39% AND GREY SCREEN APPEARS
If you play Diggy's Adventure on PC and loading stops at 39% and this is how is looks like:
please, contact our support and let us know, your player ID and which browser you are using.
We are doing our best to resolve this issue as fast as we can 🙂
2.) 27/28 MONSTERS DEFEATED IN PLAINS OF HELLSCAPE AND NO WAY TO CONTINUE?
Usually, if you are stuck on this quest at the progress 27/28, it is necessary to defeat the big monster using the blue laser like this:
However, there were a few cases, when players encountered a bug in this location, thanks to which they were unable to proceed.
Does your game look like this?
If so, hurry up and contact our support, so we can help you as soon as possible 🙂
3.) ISSUES WITH PIT PUZZLES IN MANSION'S CATACOMBS
There were various ways on how to get stuck in the area with the pit puzzles, for example like this:
Anyways, we have released some fixes, which should prevent from such issues in this location. Please, reload the game and you should be able to complete this puzzle without any problems 🙂
Should the issue still persist, please, contact our support 🙂
4.) BLUE CONSOLE VISIBLE IN THE GOOGLE PLAY MOBILE APP
New version of the app on the Google Play has been released and a few players may still have a small blue console visible in their games:
Although it shouldn't cause any troubles from the technical point of view, the blue console shouldn't be visible. Our tech team is already working on fixing this and it should be fixed within a few days. Thank you for your patience!
It is not necessary to contact our support regarding this issue anymore.
The following situation is not a bug, but players often perceive it as an issue, so let me provide you with more information about it:
30 TILES MISSING IN SILVER DISCO AND KID IS BLOCKING ME IN FRONT OF THE CAFÉ!
If you missed 30 tiles in the location Silver Disco, these will be most probably hidden at the Café. If there's a girl blocking you at the entrance, just follow the instructions provided in THIS ARTICLE.
Because a lot of players had issues finding out how to get rid of the kid in front of the Café, we've made some changes in this location to make entering the Café easier for all players, who have entered the location Silver Café for the first time after October 29, 2020 🙂
Do you have any other issues than the ones mentioned here? Post them in the comments below, so we can see if we missed something! 👀
Happy Halloween, diggers! 🎃