Losing energy 3 challenge Dinosaur - PixelFederation

Losing energy 3 challenge Dinosaur

pixel_player232723489

Hello
There is seriously something wrong with the energy I had over 17000 in energy and was gone after 50 clicks on 100 ,5, 30 point squares or it should of been a lot more then about 50. Let the energy raise to over 5000 plus add the the 49 cans of dinosaurs juice or whatever they are called clicked on 3 300 point squares and my energy was all gone.
This has been happening for a while now last few days and I thought I jus wasn’t paying attention over tired Cause it seemed to take longer to clear a room with full energy When full all most 30000 I’ve lost so much energy it’s crazy but it took the 3900 on 3 300 That made me realize I wasn’t imagining it
Ty

gamemaster

pixel_player232723489
Contact SUPPORT
https://portal.pixelfederation.com/en/diggysadventure/support
Look half way down for support option.
On your game screen, choose the Settings cog (Mobile, upper left corner; PC, upper right corner)
If you're on an iOS device, try the SUPPORT link, but if you don't see any categories below the search box, then you'll need to email them.
support@diggysadventure.com

pixel_player232723489

gamemaster
I did they never answered any of my 4 or 5 messages I sent

BlameTheParrot

pixel_player232723489
No one here has access to your game & only SUPPORT can help with this issue. It takes anywhere from 24-72 hours for them to respond to the email address you provided (check your spam folder too.)
Limited SUPPORT over weekends.

I suggest tryung a new ticket if it's been awhile.

Meanwhile, have you tried clearing the cache /cookies?

Reinstall if playing via the mobile app? Only do this if you've registered the game to the Portal (via the settings wheel, upper corner of game.)