Error message

pixel_player563887265

Hi team. I am getting an error message when I click the city.

Roeland

pixel_player563887265 Might want to try to clear the app cache and/or remove and reinstall the app. Else you need to send a message to support via the button found in the game settings top screen

pixel_player563887265

I did that but it still showing me the error message. And when I click the support button it brings me to this website. Please help me

red_herring

pixel_player563887265

https://help.diggysadventure.com/new-ticket

On the Support web page, do not use the white text box in the center of the screen.

Choose a category at the bottom of the page and then provide your Player ID, Web-based game vs. Mobile, and problem details.

If you do not see the category options on the SUPPORT page, you'll need to email PIXEL Support at: support@diggysadventure.com . Be sure to include your Player ID.

Pixel Support responds by email. You may need to check your spam folder for their response. Support does not usually respond on Saturday or Sunday.