It depends on what you are asking about. If it is about an issue with a specific location, we need region (Egypt, Scandinavia, etc.) or event name, location name (or quest name), description of the screen, description of the issue. It often helps to know mobile vs. web-based game when there are questions about game play like login issues, map navigation, and camp underground.
If you are posting because you have no new quests, we need the name of the last location of a god that you worked on. (Not Father, not side quest.)
Surprisingly, level isn't usually needed although it can be relevant to certain things:
- Must have level 45+ to open a Height=4 slot in Camp Underground.
- Must have level 35+ (and first quest of Isis done) to play an Event.
On the forum, we are just players helping other players. We can't see your screen, or move things, or fix issues. Those types of things need to go to Pixel Support.
Depending on your tolerance for information overload, you might find some interesting game insights here:
And the Wiki has great information: https://wiki.diggysadventure.com/index.php?title=Main_Page
Welcome to the forum, and... Happy digging!