Can‘t sell bought decorations, why not?

pixel_player96795510

WHEN I BUY A DECORATION, I USED TO BE ABLE TO SELL BACK, CAN'T NOW, WHY NOT?

gamemaster

pixel_player96795510
ARE THEY STILL IN YOUR CAMP?
SCREENSHOT?

Roeland

pixel_player96795510 Due to a fix in the game settings, all were reset to default. Turn off decoration lock in settings

gamemaster

Roeland
😆 That was my next guess.
Hmm, you're right.
My deco was on lock. 👍️
At least the gems confirmation is still on.

pixel_player560113869

Roeland I don’t see decorations lock unless it’s somewhere else

pixel_player12204820

i did that the lock is off

pixel_player61852074

pixel_player12204820
Like you I can't sell decorations at all. Decorations lock is off and gems confirmation is on, but sell is grayed out across the board. I don't have any pillars, I'm talking about standard camp decorations. Any help greatly received.

Happy-Haze

pixel_player61852074

Have you tried clearing your cache, cookies, history, etc?

Have you tried logging out & in of your game?

Have you tried using a different browser?

Have you tried switching off & on your PC & internet connection?

If none of these suggestions work you may need to lodge a ticket with Pixel support.

gamemaster

pixel_player61852074
Screenshot?
Not all decorations are sellable.

gamemaster

pixel_player35549427
Read everything in this discussion?

gamemaster Not all decorations are sellable.

If it is greyed out then it is therefore obvious NOT able to be sold.

pixel_player35549427

Me too i cannot sell decoration and i have tried everything you said. In the inventory there is the sell button but it is not active...
_

EmilyDiggynson

pixel_player35549427

As mentioned above, some decorations can’t be sold. Are you talking about decorations you bought or decorations you got for finishing a god or an event?

MadameCurie

pixel_player35549427

„Tried everything“ as in „tried everything that was written in this discussion?“?

Including checking in your settings that the decoration lock is off?
Then you have to live with the fact that some decorations aren’t for sale.

pixel_player74983147

I have the same issue. Decoration lock is off. Can't sell sellable items like pillars, grass, trees, flowers etc. Wife can sell all of these items, settings are the same as hers, but she has no problems removing items to her backpack or selling items. Any suggestions or do I need to contact support?

MadameCurie

pixel_player74983147

As you mention that the items are sellable and your decoration lock is off, I can’t think of anything else at the moment.

If nobody else here has an idea, please contact support. And then it would be great if you would let us know what they say the problem was, or if it was a bug that they had to fix.

https://forum.pixelfederation.com/diggysadventure/d/190728-how-to-contact-pixel-support