Not sure where you are in the process:
Did you go back to the House of Rodgers Family and put all 75 puppies on pillows?
Did you roll the green/red present over to Gongo and Gerti? Did Devilla swoop in and take Gongo and Gerti?
Did you talk to the Rodgers' in their home?
Did you go back to Camp and talk to the dog's owners?
Look for the next location "Cottage of Christmas Gifts." On the PC/Web version, you have to scroll past Challenge mines 1, 2, 3, 4, and 5 to get to the cottage of gifts.
I'm not sure whether this is related or not. If you see Challenges 6 and 7, there is a quest to go visit them.