Hi, I’ve been able to complete the quest but not the map at Denfera’s villa because of some boxes that have been pushed by her while I was chasing her. Please help.
If it's like the pic in that link then Contact SUPPORT
Look half way down for support option.
On your game screen, choose the Settings cog (Mobile, upper left corner; PC, upper right corner)
If you're on an iOS device, try the SUPPORT link, but if you don't see any categories below the search box, then you'll need to email them.