The name of this game screen/mine was recently changed from "Arena Of The Gods" to "Godly Arena".
It seems as though there may have also been some physical changes to the actual game scene/mine as well....not just a name change.
Have you checked out the walkthrough thread in this forum in relation to the Godly Arena?
I have found this YouTube video in relation to the Godly Arena.
I found these maps in relation to the Godly Arena.
How long ago did you submit your ticket with Pixel support?
Have you checked your emails spam folder for replies?
Did you get an automated acknowledgement email back from Pixel support shortly after lodging your ticket?
Which method did you use to contact Pixel support?
Do you have your player ID number?
Did you supply your player ID number to Pixel support?