Server Error, please restart - Halloween 2019, Demoirgons Realm

pixel_player94578854

Every time I walk off of this button that triggers the light beams to cut through the bushes, the game crashes and I get the server error please restart message.

I’ve tried deleting and reinstalling the app which makes no difference. I’m on iOS (friend on android isn’t having any issue).

Any chance of a fix please?

pixel_player35256095

pixel_player94578854 I get the same thing you do on the last part.

pixel_player9604768

gamemaster

pixel_player94578854 I had this problem.also😔

pixel_player48576838

pixel_player94578854 I am having the same problem

pixel_player515734

Having the same problem,sort it out please

April26th

Same problem for days. Please help!

gamemaster

Have you tried putting the mirrors where they will need to be?

pixel_player75238869

gamemaster yes, the mirrors are correct and still crashing. This really stinks.

pixel_player94578854

gamemaster it happens wherever I place the mirrors. It looks like it is related to stepping off of the tile once the lasers are active.

pixel_player9917184

I'm having this problem in a slightly different area. Every time I get to a certain tile, the game crashes! So frustrasting! Been working fine until today.

pixel_player28517806

In the hallowin 2019 location (7 series). All the tiles removed, first set of candles, then the batteries and the finale with the rays, as in the videoprohozhdenie not happening and the candle does not light up. What to do?

Carole_A_Staby

Ditto with the china level... location cleared, batteries & candles in place and nothing happens. Watched one of the walkthroughs and didn't show any missed step.

pixel_player34408103

Same problem in Pawkins portals: server error

gamemaster

Contact SUPPORT
https://portal.pixelfederation.com/en/diggysadventure/support
On your game screen, choose the Settings cog (Mobile, upper left corner; PC, upper right corner)
Look half way down for support option.

pixel_player94578854

gamemaster this is exactly the route I took. it ended up starting this post once id put all the details in about the error / zone etc.

pixel_player677621549

Having same problem. Happens in Pawkins Portals area. Rest of game seems fine though.

pixel_player21117212

i am also getting them. tired of this. it is in
demorigans realm

CoopersDad

This morning I am just getting constant Internet Connection errors, Server errors, etc. Since I can’t get into the game at all, I can’t make a bug report. Rebooted iPad, rebooted WiFi, deleted and reinstalled the game, etc. Meanwhile I have typical fast (tested) internet speed.

sad

pixel_player74515311

I am getting the server error also. How can this be fixed. It has been three days now!!

red_herring

pixel_player74515311

https://help.diggysadventure.com/new-ticket
Scroll down to the Support categories at the bottom of the page and choose a relevant category. Do not enter a message in the top half of the page... that will just add a message back here in the player forum.

Make sure you give them the specific details about what mine you are in or what you are doing when you get the error. The server errors that were happening this morning are not related to anything that you have had going on for three days.

pixel_player69881247

pixel_player94578854 I have the issue in this location as well.

pixel_player72978815

Same problem here!

"Every time I walk off of this button that triggers the light beams to cut through the bushes, the game crashes and I get the server error please restart message. "

pixel_player7458511

Same crash problem here!