I am at Pawkins Portal and it keeps restarting

pixel_player54234709

I am in the middle of Pawkins Portal and it keeps restarting but when I go to the bonus levels I do not have a problem. Is anyone else having this issue?

pixel_player75238869

pixel_player54234709 I am having the exact same problem

pixel_player99444762

pixel_player54234709
Bug still not fixed

pixel_player61315429

pixel_player54234709 I have tried moving the rock to different places as was suggested by other players, I have cleared my cache, but nothing works. I get an error and the game restarts.

AllMenAreIslands

No. Maybe shut your device. Clear cache. Take a break and try again.

TJEagle

AllMenAreIslands Tried that still crashing.

pixel_player443737329

I try to put code in on portals to cross the river but it won't open the gate. Am I missing something?

BlameTheParrot

pixel_player443737329
Did you verify you're inputting them correctly?

MAPS: https://bit.ly/323vudj
If you messed up a code, you may have to click all the buttons again, not sure on that though. I know I had to do the codes 2x before the gates opened.

If gates still not opening, try leaving the location, refreshing the game to see if that helps. Otherwise, you'll need to create a SUPPORT TICKET:
https://portal.pixelfederation.com/en/diggysadventure/support
Scroll past the white search 🔍 box & choose a category to begin the form.

Roeland

BlameTheParrot I made a stupid error on that map, blue is supposed to be 3124. The map has been edited.

BlameTheParrot

Roeland
I corrected my reply. Thanks for letting me know. I guess I should've been more observant🙄. I was just going to leave the link but I had to really look for that puzzle myself (on my phone) so thought I'd make it easy....so much for that.
BTW, kudos on the maps for that location. Wondered how you were going to do them 👍

pixel_player29575717

Issue for me is related to a Battery Box which is not in the same spot in the Upsidedown as it is in the Real World. Whenever I move the battery box it gives me the 'Error, Please Restart the Game'. This is occuring both in Browser, as well as the mobile application.

pixel_player29575717

pixel_player29575717 - The Battery was the 2nd in the chain - I just removed the other Battery box just to see if it would fix the bug. I have been able to complete the level. Hopefully this helps others.

pixel_player70367184

pixel_player29575717 didn't work for me

BlameTheParrot

pixel_player61315429 contact support.
https://portal.pixelfederation.com/en/diggysadventure/support
Scroll down for category options to begin a help ticket.

pixel_player68343624

I am also having this error restart problem. I shut the game, come back and as soon as I approach the object to move it, it shuts down again.

pixel_player589549709

For those with the restarting problem - There are 2 electrical boxes in the 1st chain, by the portal. Make sure BOTH of them are out of place, The game should stop restarting and let you finish. The two boxes don't need to be in place until the final moment - to power closing the portal.

pixel_player61777741

pixel_player589549709 worked! Thank you

pixel_player850255377

pixel_player589549709 Thank you so much, it worked!!

Abhi

pixel_player76721357 Are you talking about the Pawkins portal? If so, this was posted few replies above, did it help?

pixel_player589549709 For those with the restarting problem - There are 2 electrical boxes in the 1st chain, by the portal. Make sure BOTH of them are out of place, The game should stop restarting and let you finish. The two boxes don't need to be in place until the final moment - to power closing the portal.

BlameTheParrot

pixel_player70367184 then create a SUPPORT TICKET as advised above.