Game can't load: Page 2 - PixelFederation

Game can't load

MadameCurie

Pixel confirms that there has been an updated version of the app been released (Google Play Store as well App Store). In such a situation players sometimes don't notice that they need to update the app and the game crash or doesn't load, etc. Please check the Store whether the app needs to be updated or completely reinstall the app in order to be sure to have the latest update.

MadameCurie

MadameCurie Pixel confirms that there has been an updated version of the app been released (Google Play Store as well App Store). In such a situation players sometimes don't notice that they need to update the app and the game crash or doesn't load, etc. Please check the Store whether the app needs to be updated or completely reinstall the app in order to be sure to have the latest update.

I posted that in this discussion already, here it is again ⬆️

pixel_player58415942

Δεν μπορώ να παιξω με σταματαει στο 39τις εκατό.

MadameCurie

pixel_player58415942

Παρακαλούμε χρησιμοποιήστε το deepl.com για μετάφραση. Το έκανα με τη θέση σας.

Please read above ⬆️

pixel_player249373600

Ich kann das Spiel seit 4Tagen nicht spielen. Kommt immer Fehler bitte dasSpiel neu laden

MadameCurie

pixel_player249373600

Bitte scroll mal nach oben. Am Anfang des Threads habe ich aufgelistet, was du prüfen kannst.
Dann schau auch, ob du ein Update brauchst, das steht in meinem anschließenden post.

Du kannst alles markieren und mit https://www.deepl.com/translator übersetzen.

Es ist kein allgemeiner Fehler für alle Spieler, wir können ganz normal spielen. Hängt also mit deinen Geräten, update, cache, usw. zusammen. Da muss man leider einiges ausprobieren. Mein erster Weg wäre playstore/app store, um nach einem update zu sehen.

Hast du schon versucht, ob es am pc klappt? Meldest du dich mit einer mailadresse an oder spielst du als Gast? Oder über facebook?

pixel_player15616328

I can't load this game on any browser. I've cleared the cache, tried firefox, safari, chrome and vivaldi. it will work one day and not the next. Why can't they get this issue resolved? it should have been fixed before switching to this version.
I want the money back that I've spent on this game if I can't play it anymore. doesn't work for me on Facebook either. what a disappointment,

MadameCurie

pixel_player15616328

As hundreds of thousands of players can play, there has to be a problem connected with your game account, your devices or whatever the evil spirits of tech failure provide to make our lives miserable.

Here you write in a player‘s forum. We fellow players can help with information only and have no access to your game.

You didn’t write if you updated your game, that‘s important.

Please contact support:

https://forum.pixelfederation.com/diggysadventure/d/190728-how-to-contact-pixel-support

gamemaster

pixel_player15616328

pixel_player15616328 it should have been fixed before switching to this version.

You are one of the very few people having an issue and it 'switched' to WebGl nearly 3 years ago.

MadameCurie You didn’t write if you updated your game, that‘s important.

Please contact support:

https://forum.pixelfederation.com/diggysadventure/d/190728-how-to-contact-pixel-support

pixel_player15616328

what do you mean updated my game?

pixel_player15616328

I have done everything and it still won't load, it gets to 100% and then errors out and gives me a blank page. the only way that it works is if I reboot my computer every time.
I have updated the game but it keeps telling me that it has switched to Webgl.

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