Thank you, Trust the Cat. I will be more detailed in my requests for assistance. I read the link.
I am playing on a Fire tablet. Yes, you have the correct room. I thought I had posted this on a thread where this topic had already been brought up. Consequently, I did not include all the necessary information. From your tone, this caused you much frustration. I apologize.
I'm entering the code found in the small room off the room where Chester is being held. I have been tapping on the buttons below each number, the only logical choice. I am entering the code based on each member's replacement of the place holders in each clue so believe I am entering it accurately.
Before contacting you, I watched the video and rebooted my machine. I have had other issues with games on the Fire tablet. I d o not believe I was insinuating this was a problem on your end. I am saying that I am enjoying the game and need help.
I will double check the video again.
Your quick response is much appreciated unlike what I have experienced in other game situations.