Prince's palace-ham is gone

pixel_player49756280

I am starting to get rid of the Princess of the North. I collected the ham but when I went to the washroom attendant the ham is not there. I can't find another ham so I can't go on to the next task. Help please

BlameTheParrot

pixel_player49756280
This location has had a few weird glitches. Though not officially being called a glitch, some others have had problems with the ham guy as well.
Have you tried clearing the game cache, logging out of the game & closing it?
Don't know if any of those things will help but may be worth a try. Otherwise, this is just the player forum & nobody here can see your game. You'll need to create a help ticket:
https://portal.pixelfederation.com/en/diggysadventure/support

pixel_player49756280

I play this game on a Fire tablet. I don't know how to clear the cache. I never logged in to the game, just started playing. Thanks for your help. I'll start a ticket

BlameTheParrot

pixel_player49756280
To clear the cache, swipe down from the top of your tablet screen. Click Settings>Applications Manager>Diggy's Adventure>Clear Cache

Apologies if not the exact steps as I don't have my tablet with me.

Definately recommend connecting your game in case you get a new device, are forced to reinstall the game, etc.

pixel_player49756280

Thanks. I did find a way to clear the cache. I force stopped the game and restarted. Still no ham. I need a way to go back in time before I lost the ham. I have not found a way to do that.

pixel_player64237874

Where do I find the ham

BlameTheParrot

pixel_player64237874 to the far tight, in the freezer. The key is behind a hidden tile upper left corner of kitchen.