City of Colchis - location corrupt

pixel_player13120311

Is anyone else unable to get into this new mine? I get a message saying "location data corrupted! Sorry about that. Fix will be deployed as soon as possible"

I have tried logging in through Facebook and Pixel Portal and I keep getting the same message. It was fine earlier, but I haven't been able to get in for a couple of hours. I am able to clear repeat mines with no problem.

pixel_player75972056

I went in through my phone and it shows up no problem. However if I try on my computer the same message comes up.

pixel_player78972780

mine is corrupted as well on both comp and phone

pixel_player13120311

I submitted a support ticket a couple of hours ago, but have had no response.

pixel_player33257883

I was able to finish the quest when I went through it the first time, but when I started to clear it, I got this error as well; tried it on my phone, and it started off okay, but after clicking on three blocks the error showed up there as well...

pixel_player13120311

I didn't get very far into the mine, less than 20 tiles in I think before I got the message. Still no response from support, I have almost run out of repeats to spend my energy in. It's very frustrating. We wait days for new mines and then they are corrupt.

pixel_player77615945

Me too

pixel_player13120311

Just received a reply from support:

Hello there,

thank you for letting us know!

We apologize for any inconvenience this may have caused. Our tech team has promptly addressed and solved this issue.

Please just reload the game, you should be able to continue in this particular location now 🙂

In case of more questions, we are at your disposal.

Best regards,
Ivan

And I am now able to get in.

pixel_player78972780

pixel_player13120311 we can continue in this location City of Colchis but nothing happens we don't have the key since Eros dissapeared...please go correct this followup issue as well...Thanks!

pixel_player13120311

I was given the key by the woman and used it to open the door. I'm not sure what your issue is.

You need to sort out the three couples and then go back to the previous page, where the woman will give you a key.