Dear players, let me guide you through the most common methods of creating a screenshot!
If you wish to provide us with a screenshot while submitting a ticket - here is how to do it:
On a mobile device:
You can usually create a screenshot on most devices when holding the home button and sleep button at the same time. Some devices may use a combination of the home button and volume down button.
2. Apple devices
Here is a guide from the official Apple support how to create a screenshot : click here
You can use third-party software to create and upload screenshots. The Diggy support uses a
Software called Lightshot: https://app.prntscr.com/en/.
You don´t have to use any software to create screenshots. You can use the PRNTSCR button capture your screens-view - and paste it using the shortcut CTRL + V to any picture editing software - even MS PAINT 🙂