How to make a screenshot

RichardPixel

Dear players, let me guide you through the most common methods of creating a screenshot!
If you wish to provide us with a screenshot while submitting a ticket - here is how to do it:

On a mobile device:

1. Android

You can usually create a screenshot on most devices when holding the home button and sleep button at the same time. Some devices may use a combination of the home button and volume down button.

See comments below

2. Apple devices

Here is a guide from the official Apple support how to create a screenshot : click here

3.PC

You can use third-party software to create and upload screenshots. The Diggy support uses a
Software called Lightshot: https://app.prntscr.com/en/.

You don´t have to use any software to create screenshots. You can use the PRNTSCR button capture your screens-view - and paste it using the shortcut CTRL + V to any picture editing software - even MS PAINT 🙂

PrntScr

BlameTheParrot

MOBILE SCREENSHOTS

Capture the image by pressing the POWER and LOWER VOLUME buttons at the same time (for many ANDROID devices.)
Open/Create an online (cloud) storage account. https://imgbb.com is a good FREE site.
Upload your photo to the cloud.
COPY the URL provided by the site for this photo.
PASTE the link into the body of your message on the forum. To do this on mobile, open a reply or new post window. Hold your finger down at the cursor until a PASTE box appears. Click the box & your link will be pasted. Finish your post & save it.

gamemaster

For Pc users.

https://app.prntscr.com/en/index.html
For various platforms, like Windows and Firefox.
I chose Firefox and installed the add-on for it.
The add-on does not require any account.
By what i can see it will only screenshot the viewing page.
They also have tutorials for the installation of Lightshot on the various platforms and how to use the installed version.
https://app.prntscr.com/en/tutorials.html

Once installed i close and reopen the browser and the top left i have their icon.

When i press on the icon it then lets you to chose what you want to capture.
When the field is chosen you then press the 'upload to prntscr.com' icon to upload it.

That takes you to the uploaded picture page and then i copy the url from the address bar and then to add it here.
https://prnt.sc/ji2uqq

This is the same if you already have other hosting sites to send the pics to, the url is needed where the pic is.
The pic needs to be on a hosting site.
Hope this helps someone if this makes enough sense.
Don't forget to look at Lightshot tutorials for more info if needed.

Alex_Clover

Just a little note because this tutorial only deals with the mechanics involved in posting a screenshot and not with what should be in the screenshot. The screenshot is of little good if it doesn't provide the information needed for someone to help. So if you can, then zoom out and provide as much of the surrounding area of where you are at. Paste bits together if necessary. Too often very little area is covered in screenshots players post, and the answer to their problem just happens to be offscreen of what can be seen.

gamemaster

Another screenshot option.
For a screenshot from a PC or laptop:
After copying the image, you could use https://imgbb.com/upload .
Ctrl + V
Choose the Upload button.
Choose the Copy button in the second box.
Start (or go back into) your Diggy forum post.
Put your insertion point where you want the link.
Ctrl + V